Technical Support

[robtorres]

Hi Flash Sources staff. I just became a premium download member yesterday and am really impressed with your stuff! Question, several of the rotating banners, for example, XML Banner Rotator, and others which have multiple items, say 5 for example, do not permit me to add additional images, because I get the error message that says: "6 is not a valid instance name. Please enter an identifier that begins with an alphabetical character or other supported symbol."

I am not able to drag down new instances of btn and give them instances from 6 through 10, so I can show 10 images, etc. Do you have a work around?
Thanks in advance.
Robert

[flashsources]

There is an issue defining movieclip name as a number like 1, 2, 3.....
since CS3 it won't allow movieclip's name as a number. You will have to open it up in Flash 8 and define movieclip name and save it.. once you save the file, you will be able to work it on CS3 again.

If you do not have 8 version, send us your file. we can save it for you.

Thanks.

[robtorres]

Thanks Support Staff - that did the trick for me - going back to version 8!
Just wondering, for future, should you start to rewrite your code to name those movieclips alphabetically, etc. Might be worth the time on your end if it's not too much work to do so. Thanks again for excellent customer service on your part to have responded so quickly and also to offer to help me with the files if needed.
Robert

[flashsources]

thank you so much for your comment.
we will try to update them.